Streaming FAQ (Frequently Asked Questions)

Q: I have a Windows PC and don't have Windows Media Player.
A: Chances are, if you're using a computer made within the last ten years, you do have Windows Media Player, and maybe you just don't know it. Click here to go to the Windows Media Player download page.

Q: I'm on a Mac!
A: Why in the world did you get a Mac???!!! Just kidding. But you're in luck. The folks at Microsoft felt bad enough for you Mac users that they wrote a version of Windows Media Player for you as well. They have since discontinued support for it, so you're on your own. Download the Macintosh version of Windows Media Player here.

Q: It's between the hours of 4pm and 12midnight... Windows Media Player says that it is playing the audio but I'm not hearing anything?
A: First, please check that your speakers connected to your computer and turned on, as well as check the volume settings on your computer. If all of this seems to be working, chances are that the person you're trying to listen to didn't show up. Right now, we have no way of filling this 'dead air.' That should change in the Fall of 2006 when we implement an automation system.

Q: It's after 12midnight but before 4pm... Media Player says there is a signal, but I don't hear anything...What's the deal?
A: WINR does not normally have DJ's in the studio before 4pm daily.... so you aren't missing anything. Enjoy "The Sound of Silence." (A great song by Simon & Garfunkel)

Q: Windows Media Player displays the following error message:

C00D1198: Cannot connect to the server.
Windows Media Player cannot connect to the server.
The server name might not be correct, the server might not
be available, or your proxy settings might not be correct.

A: For those who have ever lived on campus, worked on campus, etc., you know that the Winthrop internet can be very finicky sometimes. This usually means that the stream is temporarily interrupted. If this error is being displayed continuously (say, for more than 30 minutes), this most likely means that the dedicated computer for streaming inside the WINR studios is offline. It does this randomly, and we have no idea why. We apologize for the inconvenience.

Q: The DJ keeps asking for callers to call in, but doesn't give out the number (or only says 'call extension 2122') What do I do?
A: The studio line is (803) 323-2122.

Q: Who is currently on air?
A: See the Program Schedule page.

Q: I don't have the Windows Media Player, or don't want to install it.
A: Sorry. Winthrop's IT department is gracious enough to provide us with the server, bandwidth, and WAN (Wide Area Network - off campus) link - so you're going to have to either suck it up and install Windows Media Player, or find another way to tune in. However, we cannot support other software platforms.

WINR uses Windows Media Encoder version 9 to encode our stream.

If your questions cannot be answered via the FAQ, e-mail us here.

mod. 07.13.07 by ACC\kiela2